Question 1

Should I make reservations in advance?

Accepted Answer

Since we’re diving in small groups (6 maximum), it's wise to make a reservation in advance.
You can make reservations easily online through our booking system. Book your dive!

Prefer to have one on one contact first? Send us an email at activities@aquawindies.com

Question 2

What are your cancellation, reschedule and refund policies?

Accepted Answer

Cancellation, Rescheduling, and Refunds

Cancellation or Rescheduling by Guest:
 Cancellation or rescheduling of a reservation must be made at least 24 hours prior to the scheduled activity to receive a full refund or to secure a new date for the activity.

Late Cancellation or Rescheduling:
 Cancellations or rescheduling requests made less than 24 hours before the scheduled activity will not be eligible for a refund, and rescheduling may not be accommodated.

Cancellation or Rescheduling by Aqua Windie's Aruba:
 In the event of unforeseen circumstances such as inclement weather or equipment failure, Aqua Windie's Aruba reserves the right to cancel or reschedule activities. In such cases, a full refund or alternative arrangements (such as rescheduling) will be provided to the guest.

Question 3

In which languages do you offer the Dive Courses?

Accepted Answer

We currently offer all our dive courses in either Dutch, English or Papiamento. If you wish to follow the course in a different language, please reach out to us in order to discuss possibilities. Send us an email at: activities@aquawindies.com

Question 4

Do I need to bring my wetsuit?

Accepted Answer

The water temperature in Aruba is around 78F. Whether you need a wet suit depends on your own comfort level. We provide 3 mm shorties with our equipment should you decide that you need one.

Question 5

I'm very interested in diving, but I don't know for sure if I like it. Is there a way to go diving without taking the whole PADI Open Water Course?"

Accepted Answer

You can start with a Discover Scuba Dive, after which you decide if you want to continue with your Open Water Course. When you decide you want to continue after the Discover Scuba Dive, you will get 10% discount on your Open Water Course.

Question 6

I would really like to go diving, but I don't have enough time to do the whole PADI Open Water Course. Is it possible to dive without certification?"

Accepted Answer

Yes, but only with an instructor and not deeper than 40 feet. First you start with a Discover Scuba Dive from shore. After this you can do a repeat Discover Scuba Dive from the boat.

Question 7

I would like to do the Open Water Course, but I don't want to spend time in the classroom during my vacation. What are the possibilities?"

Accepted Answer

There are two options:
1. You can do your theory online with PADI e-learning from home. After this you can finish the practical part (pool session and 4 open water dives) with Aqua Windie's. You can find a link to the PADI e-learning on our website and start right away!
2. You can do your theory and pool skills at a dive center in your area and complete your 4 open water dives at Aqua Windie's.

Question 8

I'm a certified diver and I want to continue my education. Do you offer an Advanced Open Water Course?

Accepted Answer

Yes, it takes about 2,5 days to complete your Advanced Open Water Course. When you are interested in more education after that it is also possible to do Specialty Courses or continue more professional with Rescue and Divemaster.

Question 9

I haven't been diving in a while and I don't feel completely sure about my knowledge and/or diving. Is it possible to do a Refresh Course?

Accepted Answer

Yes, we find it very comforting for people to do a Refresh Course when they haven’t been diving in a while. The diving becomes much more fun and rewarding when you
feel comfortable in the water. Make your diving experience on Aruba as much fun as possible!

Question 10

Do you offer night diving?

Accepted Answer

Yes, night dives can be scheduled on request on Tuesday and Thursday. We would take a minimum of 2 guests to dive from shore and 5 to dive from our boat.

Question 11

My travel companion is not a diver, do you have suggestions on how to go diving and spend time with him/her?"

Accepted Answer

There are 2 options:
1. Your friend can do a Discover Scuba Dive and you accompany him/her on that dive(s).
2. Your friend can join a shore or boat trip to do some snorkeling or just relax on the beach/boat. On our boat we have limited space for snorkelers.

Question 12

I will be on vacation with my children and plan to go on diving. Can you suggest any activities for my children to do while I am diving?

Accepted Answer

There are a few options:
1. We have a PADI Bubblemaker program in our pool that introduces children to the diving world (age 8 years and up).
2. During summer vacation we organize summer activities for children (age 4 and up). 
3. Some hotels offer childcare services or baby-sitter when staying there.

Question 13

How do I know that I'm fit for diving?

Accepted Answer

The best way to know is to seek advice of your physician. We have a medical form that you can check, and when you have to answer YES to one of the questions we advice you to see your physician before diving.

F.A.Q.